Incidents | Candeno Incidents reported on status page for Candeno https://status.candeno.com/ https://d1lppblt9t2x15.cloudfront.net/logos/3c7fad299e876417f81e9c1c9e6866eb.jpeg Incidents | Candeno https://status.candeno.com/ en Data is currently missing from 16/8 - 18/8 https://status.candeno.com/incident/707928 Mon, 18 Aug 2025 12:37:00 -0000 https://status.candeno.com/incident/707928#9d08c3a2de403a5dfc77cbc1aa988b9a8d56fdd4e85e7924847b9af3f8ad82b6 Data from saturday 16/8 until monday 18/8 is currently not available in the Data Warehouse. We are working on getting the missing data updated as soon as possible. app.candeno.com recovered https://status.candeno.com/ Thu, 10 Jul 2025 08:05:02 +0000 https://status.candeno.com/#817299cd062fb3bea95ce9de4f4ce4c06338c63e5e4338ad589f8555a93f0259 app.candeno.com recovered app.candeno.com went down https://status.candeno.com/ Thu, 10 Jul 2025 08:02:44 +0000 https://status.candeno.com/#817299cd062fb3bea95ce9de4f4ce4c06338c63e5e4338ad589f8555a93f0259 app.candeno.com went down Email service disruption https://status.candeno.com/incident/544890 Mon, 14 Apr 2025 12:52:00 -0000 https://status.candeno.com/incident/544890#85edf1709096130e361e347d2230992ae4735e57167b3618e8eb69623355cd46 The issue affecting email delivery from the Candeno platform has now been resolved. All services are operating normally again, and emails should be sent and received as expected. Email service disruption https://status.candeno.com/incident/544890 Mon, 14 Apr 2025 08:59:00 -0000 https://status.candeno.com/incident/544890#d5883d5afb26d42044effaa8835286f71feb16205e5b772ab516290dba47e0da We’re currently experiencing issues with our email delivery service, which is affecting the sending of emails from the Candeno platform. The issue is related to our external email provider (Brevo), and we are monitoring their status closely. Emails may be delayed or not delivered at this time. Data is currently only updated until March 11, 2025. https://status.candeno.com/incident/526940 Thu, 13 Mar 2025 13:36:00 -0000 https://status.candeno.com/incident/526940#08f150d4b064cf685889dbeb122bcf7a9f1a9e9d79e42e2f648f0037cf5b48e9 Candeno BI is now fully updated and running again. Data is currently only updated until March 11, 2025. https://status.candeno.com/incident/526940 Wed, 12 Mar 2025 10:06:00 -0000 https://status.candeno.com/incident/526940#54ff38adb509e873bf51b650f224eb9de170012b0d5e0d12792e7bf323ef8131 Candeno BI is awaiting an update, which means that data is currently only updated until March 11, 2025. Once the update is implemented, data from March 11 and onward will still be included up to the date of the update. If the issue is not resolved by Friday, March 14, 2025, we will provide further updates. Some CVs and applications may currently not be displaying correctly https://status.candeno.com/incident/513827 Sun, 16 Feb 2025 14:12:00 -0000 https://status.candeno.com/incident/513827#3ed71d2d81d250fd20a842587595ac5c9ec5d5c453b4738cdcc0ee2b13258dcf The issue preventing CVs and applications from displaying has now been resolved. Some CVs and applications may currently not be displaying correctly https://status.candeno.com/incident/513827 Sun, 16 Feb 2025 12:56:00 -0000 https://status.candeno.com/incident/513827#38b794da1074bfc8854813adea82f94a347105d9f3955fe479e8245c9ae85563 We are experiencing an issue where some CVs and applications are not displaying as expected. We are actively working on resolving the issue to restore full visibility. Scheduled Data Lift https://status.candeno.com/incident/506481 Sat, 15 Feb 2025 17:53:00 -0000 https://status.candeno.com/incident/506481#1bcdaa6b1a0a9576837e0608a3f670210ef156a351ff28e313db25c2f59dd3cc Maintenance completed Scheduled Data Lift https://status.candeno.com/incident/506481 Sat, 15 Feb 2025 15:00:00 -0000 https://status.candeno.com/incident/506481#844ea267b4b8643d07a482611dd570649ea9ccdfc20b586b9e5fe1b3a566fc75 We're performing a scheduled data lift to streamline our systems. Expect approximately one hour of consecutive downtime, with additional brief service interruptions during this window. Thank you for your patience.